Codeist ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.codeist.ba.

We comply with the European Union's General Data Protection Regulation (GDPR), Bosnia and Herzegovina's Personal Data Protection Law, and the ePrivacy Directive.

Information you provide directly:

• Name (via contact form)
• Email address (via contact form)
• Message content you send us

Automatically collected data:

• IP address
• Browser type and version
• Operating system
• Pages you visit
• Time and date of visit
• Cookie data (with your consent)

We use your data for the following purposes:

• Responding to inquiries: We use your contact information to respond to your messages and inquiries.
• Improving the website: We analyze how users interact with our website to improve it.
• Technical functions: We use necessary cookies for basic website functionality.
• Personalization: We remember your language preferences (with your consent).

Legal basis for processing: Your consent, legitimate interests, and contract performance.

We use the following third-party services that may collect data:

• EmailJS: For processing contact forms. EmailJS may access your name, email address, and message content.
• Google Maps: For displaying our location. Google may collect data about your device and location.

These services are only active if you consent to third-party cookies.

Under GDPR and local laws, you have the following rights:

• Right to access: You can request a copy of your personal data.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request deletion of your data ("right to be forgotten").
• Right to portability: You can request transfer of your data to another service provider.
• Right to object: You can object to the processing of your data.
• Right to withdraw consent: You can withdraw your consent at any time.

To exercise these rights, contact us at info@codeist.ba.

We keep your data only as long as necessary:

• Contact data: We retain contact form data for up to 2 years after the last communication.
• Cookie data: Cookie consent is stored for 1 year.
• Analytics data: Anonymized analytics data may be kept for up to 26 months.

We have implemented technical and organizational measures to protect your data:

• HTTPS encryption: All communication with our website is encrypted.
• Secure storage: Data is stored on secure servers.
• Limited access: Only authorized personnel have access to your data.
• Regular reviews: We regularly review our security practices.

For any privacy-related questions, you can contact us:

Codeist
Drage Palavestre 9a, Mostar
Bosnia and Herzegovina

Email: info@codeist.ba
Phone: +387 62 545 953

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.

We recommend that you periodically review this page to stay informed about how we protect your data.